ABOUT THE ROLE
The Transparency International Secretariat (TI-S) is currently seeking a System Administrator (m/f/d), with a focus on Microsoft 365, to join the Technology Team.
OVERVIEW OF KEY DIMENSIONS
Role Purpose: Maintanence of the technical and operational efficiency of TI-S software and hardware and provision of user support to both staff of the TI Secretariat (approx. 120 users) and National Chapters of the TI Movement (approx. 2000 clients globally) within specifically the context of Microsoft 365 across the TI Movement.
Team: Technology Team
Reporting Line: IT Manager
Salary Band: PF2 (mid-level)
Starting Date: 15.12.2022
Contract Duration: Currently we can offer an employment contract limited for a duration of 2 years. There is a prospect of extension subject to organizational need continuing, performance proven and funding confirmed and there is interest in a stable and long-term cooperation.
Working Hours: full time [100%; 40 hours per week]. Applications for part time gladly considered.
Location: Transparency International Secretariat (TI-S), Berlin/Germany
Job ID: TIS-IT-SA-102022
MAIN ACCOUNTABILITIES OF THE ROLE
Based in the Technology Team and reporting to the IT Manager, the System Administrator will, specifically within the context of Microsoft 365 across the TI Movement:
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Develop, maintain and implement IT systems that include workflows, processes, controls and documentation
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Develop, coordinate and optimise the technical infrastructure of TI-S including user guidance on technical procedures, templates and systems supporting the effective functioning and usage of installed technology
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Manage user hardware and software installation and upgrades
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Administer on-premise and cloud-based servers and other key infrastructure components
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Troubleshoot to identify technology functioning/usage problems and implement user-friendly solutions
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Ensure IT work deliverables meet quality standards and proactively seek input from relevant experts where necessary
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Respond to internal IT requests, analysing and providing solutions in a timely manner; providing user support to both Transparency International Secretariat staff (approx. 120 users) and National Chapters of the Transparency International Movement (approx. 2000 clients globally)
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Migrate Transparency International chapters from their existing email systems to the central Microsoft 365 platform
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Maintain and develop the organisation’s Sharepoint structure including the creation of workflows and automations using Power Automate
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Administer the DNS configuration of email domains to ensure high levels of mail deliverability and protect against impersonation and spoofing
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Coordinate and/or contribute to Technology team projects and provide input on the development of strategies, policies and procedures, taking into account best practice
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Escalate issues to third-party service providers where necessary and maintain positive working relationships with suppliers
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Contribute to the overall functioning of the team by providing proactive and ad hoc support where necessary in close consultation with the IT Manager
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Be an ambassador for the Microsoft 365 platform within the Transparency International movement